Savills Tenant School - The largest digital training programme dedicated to shopping centre employees

The course provides over 11,000 people from across ten of Savills managed shopping centres in Italy with free online training designed to better their career in the retail and leisure sector.
 
The platform, which is completely digital, hosts numerous training courses created specifically for retail and service employees (with a particular focus on the fire brigade and cleaning staff) and over fifty courses on various topics. The courses represent a tool for professional growth, for improving sales techniques, for acquiring new digital tools and for soft skills that help when dealing with customers. The training courses include, Store Manager, Marketing Associate, Sales Assistant, Visual & Stylist and Food & Service staff.
 
The courses are all online and include video simulations that reproduce real situations which the participants can carry out either on a desktop, smartphone or tablet. There are also certified courses for some categories of workers such as first aid and English language courses.
 
Yashar Deljoye Sabeti, Head of Marketing Savills in Italy, states: “Our goal has always been to satisfy retailers and visitors, as well as to further strengthen the position of shopping centres in their respective catchment areas. We believe that this project has the ability to strengthen the sense of community bringing together commercial operators and property management staff in each centre whilst improving the purchase and visitor experience. We look forward to seeing our programme in action when it is rolled out this month.”
 
The project was created and developed together with the Italian agency Acqua Group and Piazza Copernico, a leading company in business education.
 
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